Client Feedback - What Our Clients Say

Latest Client Questionnaire Survey

Results from our latest client survey for our medical and clinical negligence team in Bristol show that:

100% of clients would recommend Davies and Partners Solicitors Clinical Negligence department

91% of clients are very satisfied with the service they received from the Bristol team

Some recent comments from our clients:

"I would like to express my grateful thanks and appreciation for everything you and your team did. Without all of your hard work, I would not have won my case” Mrs H

"Very good service all round………..we will always come to your firm first" JW and BU

"I was confident about the advice I was getting and prompt response I received whenever I made contact with the firm" Mrs D

"I found my solicitor Suzanne Williams was understanding and allowed me to take the lead in what I wanted to do, but made suggestions where it was necessary to do so" Mrs C

"I would like to express my utmost gratitude to the Solicitor who dealt with my clinical negligence claim and did an excellent job. I will not hesitate to recommend your firm to all my friends and family and instruct you again myself, if and when needed." - Mrs G from North Somerset

"My solicitor was excellent. She always dealt with any issues I had promptly and in a very professional way". F, Essex

"Lorna’s advice was excellent Excellent service at all times". N, Gloucester

"Again excellent service from all who were involved". P, Bristol

"It was a long case but every problem was dealt with compassion and helpful manner.  The whole experience was handled with care and helpful manner. OUr Solicitor took over halfway through the case and visited us to hear our concerns."  R, Bristol

"I wanted to express my gratitude to my solicitor for her efforts and dedication to my case. It was a long and sometimes upsetting process, but she was always there for us on the end of the phone to reassure us." - Mrs H from Gloucester

"Anita Marriott has always put me at ease during this trying time. I have always felt confident with her advice and expertise."  T, Cardiff

"Very good at all times."Mrs R, Bristol

"Suzanne Williams ensured continuity throughout the 4 years she has been working on my case. She has been totally committed in achieving the best possible outcome for me."

"Suzanne Williams has always been helpful, supportive and has always conducted herself in a very professional manner." Mrs W, Bristol

"Very professional all round from reception, secretary or legal representative. Well done to all.  Lorna had excellent knowledge on the subject and was patient and understanding. She always answered my emails promptly and was courteous at all times." D, Gloucester

"I was kept informed of the progress at all times. Very pleased with the service."

"I would use Davies and Partners again for legal advice and would recommend to anyone who needs legal advice."

"The service I received was excellent. Thank you for all your help." D, Bristol

Excellent service. Many thanks. M, Woking

"I found that Rachel Bowen offered a very personal service, by providing appropriate professional support in a sensitive and understanding manner, during what was, a very difficult time. I felt that she always made time to explain, clarify and discuss any issues to ensure that any action required could be done on an informed and considered basis”. Ms J, Preston

"You have been very helpful and fast at dealing with my case. I cannot thank you enough for her kind and friendly advice all the way through my claim." Mrs C, West Yorkshire

"I have always found all of the team very efficient and I am very pleased with the speed in which my claim was dealt with. I am more than satisfied with the result." Mrs G, Bristol

"We have used the firm previously - on both occasions we were very pleased with the service provided. This is especially so as I work within the legal profession." Mrs B, Gloucester

"Ms Williams was patient and understanding, even when the inevitable stress of the process was getting to me, for which I am grateful." Ms S, Hertfordshire

"I have always been treated as an individual and with utmost respect." Ms T, Gloucestershire

"I am extremely pleased with the outcome of my case. Suzanne was very easy to talk to, and explained everything to me thoroughly." Ms B, Bristol

"The whole team were so helpful, understanding and caring. I could not have have better help and advice." Mrs N, Gloucester

"We would like to say how safe and well cared for we felt in my solicitor's hands - she was always a delight to deal with, sensitive, professional, efficient and prompt in every way." Mr C, Gloucestershire

"The team have instilled confidence in me, which is much needed in such a difficult situation." Mrs Q, Cheltenham

"I received excellent service and it put my mind at rest, knowing my case was taken seriously and professionally dealt with." Mrs W, Gloucestershire

"I was confident about the advice I was getting and the prompt response I received whenever I made contact with the firm".

"I found my solicitor was understanding and allowed me to take the lead in what I wanted to do, but made suggestions where it was necessary to do so".

"The service was prompt, efficient, professional, caring and instructive, and I never had to chase a reply. Impressive".

"I had a very good experience with the firm through my journey and could not find anything that could be improved in my experience".



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